Terms of Service
Article 1 (Purpose)
These Terms of Service (hereinafter referred to as "Terms") govern the rights, obligations, responsibilities, and other necessary matters between Lusio Labs Co., Ltd. (hereinafter referred to as the "Company") and Users regarding the use of the "Fast Ads Manager" service provided by the Company.
Article 2 (Definitions)
The terms used in these Terms are defined as follows:
"Service" refers to all services provided to members through PC and mobile applications operated by the Company and other platforms ("Platform").
"User" refers to a member or non-member who accesses the Platform to use the services provided by the Company.
"Member" refers to an individual who has completed the membership registration process on the Platform, allowing them to use the services provided by the Company under these Terms.
"ID" refers to an email address set by the Member for identification and service use, approved and registered by the Company, including those collected through social service integration.
"Password" refers to a combination of letters and numbers set by the Member to confirm their identity and protect their rights and confidentiality.
"Member Information" refers to all information provided by the Member, including their account (ID), password, name, nickname, and other generated or collected information during service usage.
"Fast Ads Manager" refers to the Company's service enabling Members to manage online advertisements, including linking advertising accounts and utilizing AI-driven tools for copy and image optimization.
"Data Source" refers to digital materials directly uploaded by the Member or collected from “Member Channels”, encompassing all platform and channel-related digital materials required to use the Service.
"Online Advertising" includes Facebook, Instagram, Google (Search, Display, UAC, YouTube), TikTok, and other platforms that may be added in the future.
"Member Data" refers to all data submitted, linked, or uploaded by the Member from “Data Sources” to the Service or generated from using the Platform.
"Member Channel" refers to digital advertising platform accounts, analytics tools, or other internet-related services owned by the Member.
"Advertising Media" refers to platforms or services where advertisements are displayed.
"Subscription Plan" refers to the Company's regular payment plans, including Basic, Pro, and Enterprise options.
"Payment Method" refers to methods such as cards or bank accounts provided by Members to pay for service usage fees.
"Billing Cycle" refers to the periodic cycle for regular payments, set based on the date the subscription is initiated.
Article 3 (Display, Effectiveness, and Amendment of Terms)
These Terms are displayed on the Company's website or within the Service, including details of the Company's name, business address, representative's name, business registration number, and personal information management officer.
The Company reserves the right to amend these Terms at any time, provided that such amendments comply with relevant laws and regulations, including but not limited to GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and applicable U.S. federal laws.
Users are responsible for regularly reviewing these Terms. The Company may modify these Terms at any time, in its sole and absolute discretion, without prior notice. However, the Company will attempt to notify Users of material changes in a commercially reasonable timeframe through means such as posting updates on the Service or sending email notifications using the contact information provided by Users. Continued use of the Service following any changes constitutes acceptance of the revised Terms.
If an amendment materially affects Members' rights, the Company will provide at least 30 days' notice before the changes take effect. If a User does not explicitly reject the amendment within this period, it is considered accepted.
Members who disagree with amendments may terminate their Service agreement as outlined in Article 18.
Users located in jurisdictions subject to consumer rights, including the European Union, are afforded withdrawal rights as mandated by local regulations.
For Global Users:
Lusiolabs Inc. reserves the right to update or revise these Terms at any time without prior notice. Users are encouraged to review these Terms periodically. Where reasonable, the Company will attempt to notify Users of material updates. Continued use of Fast Ads Manager after updates constitutes acceptance of the revised Terms.
Article 4 (Formation of the Service Agreement)
A service agreement is established when a user completes the registration process as determined by the Company by providing the required information, verifying their email, and agreeing to these Terms.
The Company reserves the right to approve or reject membership applications and may deny approval in the following cases:
The applicant has previously had their membership revoked under Article 16(1).
The application contains false, incomplete, or misleading information.
The applicant does not meet the minimum age requirement of 13 years, in compliance with the Children’s Online Privacy Protection Act (COPPA) and the General Data Protection Regulation (GDPR).
For matters not specified in these Terms, the Company shall comply with applicable local regulations and laws governing online services in the user’s jurisdiction.
For Global Users:
Fast Ads Manager strictly complies with GDPR and COPPA regulations, prohibiting the registration or use of the service by individuals under the age of 13.
Article 5 (Obligations of Members)
Members must comply with relevant laws, these Terms, guidelines provided by the Company, and other notices, and must not interfere with the Company’s business operations.
Members shall not engage in the following actions:
Providing false information during registration or updates.
Misappropriating or using another person’s information.
Altering information posted on the Site without permission.
Transmitting or posting unauthorized information such as computer programs.
Infringing on copyrights, intellectual property rights, or other rights of the Company or third parties.
Damaging the reputation of or interfering with the operations of the Company or third parties.
Using the Service for commercial purposes without the Company’s prior consent.
Engaging in other acts that violate relevant laws or Company policies.
Sharing, modifying, or reselling any part of the Service without the explicit consent of the Company.
Article 6 (Obligations of the Company)
The Company shall comply with all applicable laws and these Terms and shall make its best efforts to provide the services in a continuous, stable manner as stipulated herein.
The Company shall implement technical and managerial security measures to protect Members’ personal information and ensure compliance with the published Privacy Policy.
The Company shall not send advertising emails, text messages, or other communications to Members without prior consent, except as permitted under applicable laws.
The Company shall address any Member complaints or suggestions deemed reasonable through appropriate procedures. If immediate resolution is not possible, the Company will inform the Member of the reasons and provide a timeline for resolution.
The Company will ensure that the Service is accessible to all eligible Members, subject to the availability of necessary resources and compliance with legal or regulatory requirements.
Article 7 (Management of Member ID and Password)
Members are responsible for managing their IDs and passwords and shall bear full responsibility for any civil or criminal consequences arising from negligence in management.
Members must not allow third parties to use their IDs or passwords.
Members are prohibited from engaging in unauthorized actions, such as using the same ID on more than two PCs or IP addresses, running cloning programs, or recording during the use of the Service.
Members must use their own devices, such as smartphones or tablets, to apply for and use the Service. Using another person’s device may lead to restrictions or the deletion of usage records. If confirmed, the Service may be terminated without refunds.
Members are prohibited from engaging in acts equivalent to unauthorized use as outlined in paragraphs 2 through 4.
If a member becomes aware that their ID or password has been stolen or is being used by a third party, they must immediately change their password and notify the Company. Members must also follow any additional instructions provided by the Company.
Members bear full responsibility for any disadvantages or damages resulting from failure to comply with paragraph 6 or from unauthorized usage as outlined in paragraphs 2 through 5.
Article 8 (Membership Termination)
Members may terminate the service agreement (hereinafter referred to as “Membership Termination”) at any time. The Company may verify the authenticity of the termination request and process it accordingly.
Members with no outstanding balances can submit a termination request via Fast Ads Manager at any time. The Company must process the request immediately in accordance with applicable laws.
If there is an outstanding balance, the member must settle the payment before submitting a termination request.
Upon membership termination, the Company will delete the member’s "Member Data" and "Data Sources" after 90 days, except for information retained under relevant laws or the Privacy Policy.
Once terminated, re-registration using the same account information may be restricted.
Article 9 (Provision of Personal Information to Third Parties)
Members must comply with all applicable laws, this Agreement, and other Company-provided guidelines regarding the use and handling of personal information. 2
The Company may provide Members’ personal information to third parties under the following circumstances, in compliance with applicable laws:
When required by government agencies or law enforcement with proper authorizati
To prevent fraudulent activities or investigate violations of the Terms or applicable laws
When necessary to fulfill or follow up on transactions, including cancellations, refunds, or exchanges.
When disclosure is required by applicable laws or regulations.
Article 10 (Personal Information Protection)
The Company shall protect Members’ personal information in accordance with applicable laws, including GDPR, CCPA, and any relevant data protection regulations.
The Company shall publish a Privacy Policy that outlines its practices for collecting, storing, and using personal data. This policy shall be accessible via the Service interface.
The Company will seek explicit consent from Members before using personal data for purposes not initially disclosed.
Members retain the right to access, correct, or request the deletion of their personal data held by the Company, subject to applicable legal and regulatory requirements.
The Company shall not be held responsible for third-party privacy practices, including those of linked websites or external service providers.
Article 11 (Ownership and Use of Rights and Content)
Members retain ownership of copyrights and intellectual property rights for Data Sources and Member Data linked through the Fast Ads Manager.
The Company holds copyrights and intellectual property rights for all trademarks, service marks, logos, and other content related to the Fast Ads Manager provided by the Company.
With Member consent, the Company may use the data and content from connected advertising accounts free of charge for purposes such as showcasing in Fast Ads Manager or related Lucio Labs content. The Company may modify, reproduce, or edit the content to the extent necessary for exposure, and Members agree not to raise civil or criminal objections.
During and after the term of this Agreement, the Company may freely use aggregated or anonymized data derived from Fast Ads Manager to improve services, develop features, or for diagnostic purposes.
The Company complies with copyright laws, and Members may request the removal, privatization, or other actions regarding copyright-infringing content via the Company's inquiry board or email.
Providing the Fast Ads Manager to Members grants only a right to use the service as defined in this Agreement. Members do not gain ownership or copyrights related to Fast Ads Manager.
The Company grants Members non-transferable, non-sublicensable usage rights for Fast Ads Manager under specified conditions. Members may not transfer, sell, or pledge these rights without prior Company consent.
The Company may publish Members’ names, logos, and content free of charge to introduce their use of Fast Ads Manager. Upon Member request, the Company may stop or modify the publication through mutual agreement.
With Member consent, the Company may use Member advertising content, performance metrics, feedback, and suggestions for marketing purposes.
Article 12 (Provision and Modification of Services)
The Company shall provide the services to the Member as stipulated in the Terms, and the content and performance level of the services shall correspond to the plan selected by the Member at the time of application.
The Company provides Fast Ads Manager to Members under the Terms, allowing remote access. The access rights are non-exclusive, non-transferable, and non-sublicensable. Members may only use Fast Ads Manager for internal business purposes within the scope permitted under these Terms. The Company is not responsible for any fees incurred by Members from advertising platforms, which are the sole responsibility of the Member and the third-party service provider.
The Company may modify or alter the services without prior notice to Members.
Members are automatically granted rights to replacement or successor functions of removed or substituted features without additional charges, provided that the changes are reasonably determined by the Company.
If the Company significantly reduces or removes the core functions of Fast Ads Manager and equivalent functionality is not provided, Members may terminate the Terms in accordance with Article 18.
The Company and Members must notify each other of their respective points of contact (Lucio Labs Customer Support) to address inquiries or requests.
If a Member does not use Fast Ads Manager for more than one year, the Company may unlink the Member's connected data assets, such as Facebook pages. However, if the Member wishes to resume ad campaigns, they may reconnect through Fast Ads Manager.
Article 13 (Service Fees)
Fee Structure: Service fees shall be charged as per the fee schedule displayed on the Fast Ads Manager platform, corresponding to the subscription plan or other services selected by the Member. Fees are subject to periodic adjustments, and Members will be notified in advance of any changes as per Article 14.
Non-Refundability: Payment obligations under these Terms are non-cancelable, and fees paid are non-refundable, except as explicitly stated in these Terms or required by applicable law. Refunds, where applicable, will follow the conditions outlined in Article 18.
Additional Services: The Company may offer premium or supplementary services that are not included in standard subscription plans under separate agreements. These services may incur additional charges, which will be disclosed and agreed upon in advance by the Member.
Promotional Offers and Discounts: The Company reserves the right to introduce promotional offers, discounts, or bundled services. Terms and conditions specific to such offers will be disclosed at the time they are made available and may be subject to changes or termination at the Company’s sole discretion. Promotional terms will not retroactively apply to existing subscriptions unless otherwise stated.
Tax Obligations: Depending on the Member's location, service fees may include applicable taxes such as VAT, GST, or sales tax. Where such taxes are not included in the displayed fees, the Member is responsible for remitting the appropriate amounts in compliance with local tax laws. Members are encouraged to consult local tax authorities for guidance.
Payment Compliance: Members are required to ensure that all payments are made using valid and authorized methods. Any issues related to declined transactions or expired payment methods are the responsibility of the Member and may result in service suspension as outlined in Article 14.
Article 14 (Billing, Payment, and Cancellation)
Subscription Renewal: Subscription plans, including monthly or annual billing cycles, will renew automatically unless canceled by the Member before the next billing date. The subscription fee will be charged to the payment method provided during registration.
Billing Cycle: Charges are applied on the billing date corresponding to the Member’s subscription activation date. If payment processing fails or a billing date falls on a non-existent calendar day, the Company reserves the right to adjust the billing date and retry the transaction.
Payment Methods and Compliance:
Members must provide valid and authorized payment methods (e.g., credit card, debit card, or other accepted methods).
If a payment fails due to issues such as expired cards, insufficient funds, or unauthorized transactions, the Member is responsible for resolving the issue.
The Company may suspend access to the Service if payment is not successfully processed within seven (7) days of notification. Access will be restored promptly upon receipt of the outstanding payment.
Cancellation Policy:
Members may cancel their subscription at any time via the account management interface.
Services will remain available until the end of the current billing period. No refunds are issued for unused portions of the subscription period unless required by applicable law.
Fee Adjustments: The Company reserves the right to revise subscription fees or introduce changes to the service. Members will be notified at least 30 days in advance. If a Member does not agree with the revised fees, they may cancel their subscription before the changes take effect.
Article 15 (Fee Adjustments, Overpayments, and Refunds)
Overpayments: If the Member overpays, the Company will issue a refund or apply a credit toward the next billing cycle at the Member’s discretion.
Late Payments: Unpaid balances may accrue late fees of up to 1.5% per month or the maximum rate permitted by law. The Company reserves the right to suspend or terminate access to the Service if payment is overdue.
Refunds for Terminations: Refunds for early termination under Article 18 will be calculated on a prorated basis, reflecting the unused portion of the billing period.
Article 16 (Restriction and Suspension of Service Use)
The Company may restrict or suspend the use of Fast Ads Manager in any of the following cases, and if the reason for suspension is resolved, the Company shall promptly resume providing Fast Ads Manager:
If the Member fails to pay overdue fees or penalties within 14 days after being notified to settle the payment.
If the Member provides the service to a third party without authorization.
If the Member engages in activities that cause significant disruption to system operations, compromise network security, or result in data loss, server downtime, or other violations of these Terms or potential violations.
If the Member fails to fulfill obligations specified in Article 5.
If the Member violates related laws or interferes with the Company's operations.
For cases under Paragraph 1, Clause 1, the Company shall notify the Member at least 14 days in advance and provide an opportunity to file objections. However, if notification is not possible due to the Member's responsibility, this requirement is waived.
For cases under Paragraph 1, Clauses 2, 3, and 4, the Company may implement restrictions or suspensions without prior notice but must notify the Member promptly afterward.
Suspension of service does not exempt the Member from the obligation to pay service fees unless there are special circumstances.
Article 17 (Temporary Service Interruptions)
Planned Interruptions: The Company may interrupt the Service temporarily for maintenance, upgrades, or other operational needs. Members will be notified in advance through appropriate channels, such as email or platform notices.
Unplanned Interruptions: In cases of unforeseen disruptions (e.g., technical issues, network outages), the Company will strive to restore service promptly and inform Members of the issue.
Article 18 (Termination and Cancellation by Members)
Members may terminate the Terms within 30 days of becoming aware of the following circumstances if the Company fails to provide appropriate measures or solutions:
If Fast Ads Manager, as stipulated in the Terms, is not provided.
If defects in Fast Ads Manager make normal use impossible.
Members may immediately terminate the Terms in the following cases:
If the Company is unable to fulfill its contractual obligations due to bankruptcy or other significant reasons that render performance impracticable.
To terminate the Terms under Paragraph 2, the Member must notify the Company of the termination at least 30 days in advance and provide an opportunity for objections. However, if notification is impossible due to the Company’s responsibility, this requirement is waived.
Article 19 (Termination or Cancellation by the Company)
The Company may terminate the Terms in the following cases:
If the Member is unable to fulfill the purpose of the Terms despite the commencement of services by the Company.
If the Member becomes bankrupt or encounters other significant reasons making it impracticable to fulfill contractual obligations before Fast Ads Manager services commence.
The Company may immediately terminate the Terms in the following cases:
If the Member violates obligations outlined in Article 5 (Member Obligations) or engages in the following:a. Failing to pay fees after having services suspended more than once due to non-payment.b. Transferring or assigning rights and obligations under the Terms to a third party without the Company's consent.
If the Member does not resolve reasons for restricted service use under Article 13 within a reasonable period.
If the Member is found to have seriously violated any material provisions of the Terms.
If the Member is a minor and cannot verify consent from a legal representative.
If the Member uses or misappropriates another person’s credit card, phone, or bank account without permission to pay for the service.
If the Member engages in prohibited acts under laws such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Copyright Act, the Personal Information Protection Act, or other relevant regulations.
If the Member has previously lost membership status under the Terms.
If any other reasons analogous to Clauses 1 through 7 make termination appropriate.
In cases under Paragraph 1, the Company must notify the Member at least three (3) days in advance and provide an opportunity to file objections. However, this requirement is waived if the Member's circumstances make notification impractical.
If the Company suffers damages due to the Member’s breach of obligations, the Company may terminate the Terms without prior notice and notify the Member immediately afterward.
Termination under Paragraphs 2(3) and 4 does not affect the Company's ability to claim damages from the Member.
If the Company terminates the Terms, fees already paid are non-refundable.
Article 20 (Compensation for Damages)
The Company is not liable for damages arising from services unless such damages result from the Company’s willful misconduct or gross negligence.
The Company’s total liability for damages resulting from the Member’s use or inability to use Fast Ads Manager is limited to the total fees paid by the Member during the three (3) months prior to the claim for damages.
Article 21 (Company's Exemption from Liability)
The Company is not responsible for service interruptions caused by force majeure, such as natural disasters or equivalent circumstances.
The Company is not liable for service disruptions caused by the Member’s negligence.
The Company is not responsible for losses of expected revenue from service use or for damages resulting from materials obtained through the service.
The Company is not liable for the accuracy, reliability, or content of information or materials posted by Members.
The Company is not responsible for transactions or disputes between Members or between a Member and a third party conducted through the Company’s services.
The Company is not liable for issues related to free services unless otherwise specified by relevant laws.
While the Company takes technical measures to secure Member data in accordance with the Act on Promotion of Information and Communications Network Utilization and Information Protection, it is not liable for damages caused by hacking, computer viruses, or other attacks on the Company’s systems.
The Company does not guarantee the accuracy or completeness of content derived from data sources or Member data and is not liable for issues arising from such content.
The Company is not liable in the following cases:
Damages caused by the Member’s negligence.
Damages not attributable to the Company or for which no specific damage can be proven.
Damages arising from the legality, accuracy, or reliability of services.
Damages caused by delays in internet connectivity, server overloads, or other technical issues.
Damages caused by unauthorized access or use of Member accounts or Company servers by third parties.
Damages caused by third-party interference or disruption of Fast Ads Manager operations.
Data loss, corruption, or errors caused by third parties.
Damages resulting from actions by other Members, including defamation.
Errors or inaccuracies in data related to Fast Ads Manager, including advertising account connections, uploads, downloads, and status or settings changes.
Damages caused by natural disasters, strikes, epidemics, or other uncontrollable events.
Article 22 (Notifications to Members)
Notifications will be sent via email, SMS, or platform notices. Essential service-related messages will be delivered regardless of the Member’s notification preferences.
General announcements applicable to all Members may be posted on the platform’s notice board.
Article 23 (Restrictions on Assignment)
Neither the Member nor the Company may assign or transfer any rights or obligations under these Terms to a third party without the prior written consent of the other party.
The Member’s internal delegation of administrative rights (e.g., workspace administrator privileges) within an organization does not constitute an assignment of rights under these Terms.
Article 24 (Independent Terms)
The Member and the Company are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between the parties.
The Member may not make any warranties, representations, or commitments on behalf of the Company without prior written consent.
Article 25 (General Provisions)
Right to Modify or Suspend Service: The Company reserves the right to modify, suspend, or discontinue any part of the Service at any time. Such modifications may include, but are not limited to, updates to features, pricing, or operational processes. Any significant changes that materially impact Members will be notified in advance, except in urgent circumstances or as required by law.
Governing Law:
These Terms and the relationship between the Member and the Company shall be governed by and construed in accordance with the laws of the Republic of Korea unless otherwise stipulated by applicable international agreements or laws in specific jurisdictions.
If the Member is located in the European Union, the governing laws of the Member’s home country may apply where local consumer protection laws mandate jurisdiction.
Dispute Resolution:
Disputes arising from these Terms shall first be attempted to be resolved amicably through negotiation between the Member and the Company.
If the dispute cannot be resolved amicably, the competent court in Seoul, South Korea, shall have exclusive jurisdiction. For Members in the European Union, disputes may be brought before the courts of the Member’s domicile in accordance with local laws.
Severability: If any provision of these Terms is deemed invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain valid and enforceable.
Waivers: The failure of either party to enforce any provision of these Terms or exercise any right shall not constitute a waiver of that provision or right.
Force Majeure: The Company shall not be liable for any delay or failure to perform obligations under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, government actions, labor strikes, or technical failures.
Periodic Review:
The Company reserves the right to amend or update these Terms periodically to ensure compliance with changes in law, market conditions, or service operations.
Members are responsible for regularly reviewing these Terms. Continued use of the Service after amendments constitutes acceptance of the updated Terms.
Entire Agreement: These Terms, along with any policies or agreements explicitly referenced, constitute the entire agreement between the Member and the Company, superseding all prior agreements, understandings, or representations.
Article 26 (Language and Interpretation)
For Members residing in Korea, the Korean version of these Terms shall prevail over any translations, and disputes or interpretations shall adhere to the Korean version in accordance with applicable Korean law.
For Members residing outside of Korea, the English version of these Terms shall prevail. Translations into other languages may be provided for convenience; however, in the event of any discrepancies, the English version shall take precedence, except where prohibited by local laws requiring otherwise.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party. Disputes related to interpretation shall be resolved based on the governing law and jurisdiction
Article 27 (Governing Law and Jurisdiction)
These Terms shall be governed by and construed in accordance with:
The laws of the Republic of Korea for Members residing in Korea.
The laws of the Member’s local jurisdiction within the European Union for Members residing in the EU, where local consumer protection laws mandate jurisdiction.
The laws of the State of Delaware for Members residing in the United States.
For Members residing in jurisdictions not covered above, the laws of the Member’s country of residence may apply where required by local regulations.
Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts as follows:
For Members residing in Korea, the court having jurisdiction over the Company’s registered office shall serve as the court of exclusive jurisdiction.
For Members residing in the European Union, the courts of the Member’s domicile or residence shall have jurisdiction.
For Members residing in the United States, the federal or state courts located in Delaware shall have jurisdiction.
For Members residing in other jurisdictions, disputes shall be resolved through the courts of the Member’s domicile or residence, unless otherwise agreed by the parties.
In all cases, the Company and the Member may mutually agree to alternative dispute resolution methods, such as arbitration or mediation, to resolve disputes efficiently and amicably.
Addendum
These Terms shall take effect on November 22, 2024.
The Company may notify Members of changes to these Terms through postings on the Service platform, email notifications, or other reasonable means. Continued use of the Service following such changes will constitute acceptance.
